Safer Play Basics

Playing for Fun: Responsible Gambling Tools at Baloobet Casino

Play only from 18 years old, and the deposit limits, loss limits, session time reminders, cooling-off period and self-exclusion sit in every Baloobet Casino account.

Set My Deposit Limit

License ALSI-363850 issued by Anjouan Offshore Finance Authority

Your Safety Net

Know the Essentials in One Minute

Clears up the most common worry: what this casino actually gives you before, during and after play.

Minimum age18+

Regulator and licenseAnjouan Offshore Finance Authority, ALSI-363850

Gambling Helpline Aotearoa0800 654 655

Limit and exclusion questions[email protected]

Tool Overview

Help for a Tipping Point

Useful when the spend or the hours have crept up and you want a clear, simple brake.

Deposit limits

Caps how much you can pay in over a chosen period, and it is worth switching on before your first deposit rather than after a heavy night.

Before versus after a loss

Sets a ceiling on what you are willing to lose, and it makes sense to turn on when you decide the amount in your head only after a losing run.

When hours slip past

Signals how long you have been playing, and it belongs on when an evening at the tables tends to stretch further than you planned.

A pause, not a goodbye

Steps your account away from play for a break you pick, and it is right for a week where news, stress or a big match pulls you back too often.

Access ends, not just pauses

Closes your account to play for a set stretch, and it is the choice when you know the pull is stronger than a short break can handle.

Four Short Steps

The Moment You Take Charge

Calm, unhurried and yours to reverse only upwards at a new period, which is how this casino likes it.

Is this my account?

Open your player profile and look for the safer play area, then check that the page shows your own account before you touch anything.

Pick the right control

Choose the deposit, loss or time control that matches what worries you, and check which period each one applies to before moving on.

Your figure, your period

Enter the figure or the minutes you can live with and select day, week or month, checking the period reads as you intended.

Check it saved

Save the change and return to the section to see the setting listed, so you know it is live and will hold from the next session.

How do I keep my teenager away from my account?

The ID check you will be asked for. Nobody under 18 can play here, so age and identity are confirmed with photo ID before the account opens. The same documents are checked once more before the first withdrawal leaves the casino.

A barrier on the family phone. Put blocking software on the shared laptop and on any phone used by younger people in the house. Set it before anyone installs a browser, and keep your own login details away from that device.

Could you call on someone's behalf? Start with a plain sentence about what you have noticed, and leave blame out of it. The Gambling Helpline Aotearoa takes calls on 0800 654 655 at any hour, and relatives are welcome to ring for themselves.

Days Away or Months Away

Keeping Your Account, Losing the Games. Your account stays open for a pause, but the games shut for a stretch you choose. Open your profile, pick the cooling-off option and confirm. Deposits and play stay closed until your set stretch runs out.

Full Closure of Account Access. Self-exclusion closes your access to the games, and it cannot be lifted early once it starts. You can ask for it through the account or by contacting support, and it runs for the period you agree, up to 2 years if the casino applies it.

Where Do I Exclude Myself? This country keeps no national self-exclusion register, so your account is the place to set one. Choose self-exclusion in your profile or ask the support team to apply it for you, and the Gambling Helpline Aotearoa can talk you through the decision first.

Free, confidential support

Free Help Around the Country

The services below cost nothing, keep your details private and answer in this country.

Gambling Helpline Aotearoa

A free, confidential line for anyone worried about their own play or someone else's, staffed around the clock, with a text option if talking feels hard. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Counselling that costs nothing, with peer and cultural support and clinics across the country; open on weekdays, and you can text instead of calling. pgf.nz

Safer Gambling Aotearoa

Health New Zealand's information site for people who gamble and for their families: signs of harm, everyday tips and a finder for support close to home. safergambling.org.nz

The Point Where You Pause

Catching these moments early gives you room to choose: a deposit limit or a short pause set in your account is the simplest first step, and it works best before play, not after a costly night.

Read down the list and see whether any of these sound like your last few sessions.

Chasing a loss with a bigger deposit
Playing longer than you planned again
Keeping play quiet from family or friends
Borrowing money to keep the account topped up
Feeling restless on days you do not play
Spending money set aside for bills
Telling yourself one more round, then stopping

Limits and help, explained

Your questions about limits and time out

Read this when a tool feels unclear and you want a plain answer before deciding.

What if I want the account closed permanently?+

Message the support team at [email protected] and say you want the account shut for good. They will walk you through it and confirm when access has ended. Nothing is reopened unless you ask in writing.

How long does a short break keep me out?+

A cooling-off period locks deposits and play for the stretch you choose, while your balance and history stay in place. When the period ends, the account returns to normal without a request from you. It is there to let a rough week pass.

Can I cancel a self-exclusion before it finishes?+

No. A self-exclusion runs for the whole period you picked and cannot be lifted early, by you or by the support team. Treat that as the point of it: the decision is made once, when you are thinking clearly.

Why do you need my ID before I can bet?+

Age and identity are checked before an account goes live, so nobody under 18 can play and each person holds a single account. Uploading photo ID, proof of address and a card image is what makes that possible.

Are the same limit settings on my phone?+

Yes. The safer play section sits in your account profile, and the mobile version shows the same controls with the same figures. Any limit you set on a phone applies the moment you next log in on a laptop.